FAQ
What are your hours?
See our hours HERE.
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Why don't you play football on your fields?
Due to safety concerns on the boarded fields and insurance.
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I want to reschedule a game. How do I do that?
You must contact us 7 days prior to the game that you want to reschedule. We will reach out to the other team and see if they are willing to reschedule. If they are, we will look at available dates and try to get the game in. If for any reason the game is not able to be rescheduled the game will be counted as a forfeit against the team that originally asked for the reschedule. Forfeits result in a fine for the forfeiting team.
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Why are you fined for a forfeit?
The fines go to the referee who was to do your game. They set aside the time and came to the Sports Garden to do your game and deserved to be paid.
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Do I need a reservation for the batting cages?
No, you do not need a reservation for the cages. However, if you want to guarantee your place we recommend making one (this must be done at least one day in advance).
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Do you provide bats and helmets for the batting cages?
Yes, we have multiple sizes of helmets and bats for all cages if you need them, they are free to use while you are in the cage. ​
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Can I wear outdoor cleats on the field?
You may if you are renting out the field. For our leagues, you must wear indoor turfs or flats.
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Our team is the same color as the opponent. Do you have pinnies for us?
All members of a team must wear the same shirt color (the only exceptions are soccer goalkeepers). No team shall be white – all teams are required to have white alternates. We do not have pinnies for teams without alternates.
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Are you air-conditioned?
No, in an effort to keep our prices low we have decided not to have air conditioning. BUT we have very large fans that feel like a cool summer breeze.
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What is your refund policy?
There will be no refunds for any reason. All services sold by Rochester Sports Garden. All deposits for league play are non-refundable. By making a purchase with Rochester Sports Garden, you are confirming that you have read and understood our no-refund policy.
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How long do your leagues run?
All leagues are eight or six weeks long with one additional week for tournament-style playoffs. Coed C rec. soccer leagues will not have playoffs.
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My Team Got moved to a different division, how come?
In our leagues, promotion and relegation is a process where teams are transferred between divisions based on their performance for the past season. The best-ranked team(s) in the lower division are promoted to the higher division for the next season, and the worst-ranked team(s) in the higher division are relegated to the lower division for the next season. In some leagues, playoffs or qualifying rounds are also used to determine rankings. This is done to keep playing level fair and competitive.
RSG reserves the right to screen all entries, close levels due to demand, and cancel a level if necessary. To relegate or promote teams to higher or lower levels. All days and times are subject to change due to team demand, and availability of the fields.
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